MASSAGE & BODYWORKS
Exclusively Women's Wellness Therapy

Hours & Etiquette

Therapy Service Hours:

Joni Olson, Licensed Massage Therapist

Mon,Wed-Fri: 9am-2:30pm     |     Tuesdays: 9am-6:30pm

 

Receptionists: 701.293.6278

Emily, Brenda, Ashley, Kaitlyn & Jess

The receptionists joyfully greet you each time you visit and they are ready to serve you delicious water, tea, coffee or cappuccino.  We also have sweet treats available to tantilize your taste buds.  Why not enjoy the wait?  Right?!

These exceptional ladies are available to take your calls:

Monday - Thursday                    Friday                    Saturday

     9am til 8pm                      9am til 5pm              9am til 4pm (summer close at 2pm)

 

M & B Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

As a courtesy to other clients and your therapist, please call to cancel or reschedule your appointment 24 hours in advance to avoid being billed for your reservation or forfeiting the value of your gift certificate. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. All cancellations within this 24 hour time period must be performed via phone call; all other correspondence is unacceptable.

Reminders & Notifications
An automated system is used for reminders and notifications. We advise you to write down all of your appointments and keep them in a safe place as we are not responsible for technological errors regarding appointment reminders or notifications via text or email. 

Weather
We do understand that winter weather conditions may impair your ability to arrive to your appointment as this absence will be permissible. We follow Fargo & West Fargo school's closing proceedures to which we will notifiy you with a phone call if your appointment needs to be rescheduled.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.


We look forward to serving you!